SCRAM TouchPoint2.21.0 - App Store

The SCRAM TouchPoint app allows clients to stay up-to-date with their supervision requirements. Communicate easily and efficiently with your agent through secure messages, complete required check-ins, and receive reminders on needed actions.
Easy to use features:

Location Tracking:
Allows supervising officers to request and receive a client’s live location as needed to support supervision requirements. The app securely updates location information, even when running in the background, to ensure compliance and accuracy.
Note: Continued use of GPS in the background may decrease battery life.

Messaging: Let your agent know about needs and concerns in real time.

Check In: Quickly and easily provide required information to your program.

Reminders: Notifications to keep you on track.

Documents: Client can access and share the documents with Officers.

Version History This release includes improvements to the mobile app’s overall performance, stability, and user experience.

* Improved overall app reliability and functionality.
* Addressed issues affecting the app’s performance and user experience.

We recommend updating to the latest version to benefit from these improvements and enhancements. 2.21.0 Sep 17 This release includes improvements and the mobile app’s dependency stack.

* Improved the mobile app’s overall stability, compatibility, and reliability.

We recommend updating to the latest version to benefit from these improvements and enhancements. 2.20.0 Aug 20 This release includes improvements to calendar interactions, app stability, and overall reliability.

* Fixed an issue where interacting with the calendar could cause unintended navigation on mobile devices.
* Improved app stability by addressing a potential crash scenario.
* Enhanced the overall stability and reliability of the app.

We recommend updating to the latest version to benefit from these improvements and bug fixes. 2.19.1 Jul 23 This release includes improvements to location services, performance, and overall app stability.

* Fixed an issue where disabling location tracking did not always stop location updates on iOS.
* Added support for location masking alerts to improve the user experience.
* General performance enhancements, stability improvements, and bug fixes.

We recommend updating to the latest version to benefit from these improvements. 2.19.0 Jul 7 What's New

This release includes improvements to app stability, performance, and authentication reliability.

Improvements

- Enhanced session management to provide a more reliable sign-in experience.
- Fixed issues that could lead to unexpected app crashes on Android and iOS.
- General bug fixes and performance improvements. 2.18.2 Jun 16 We’ve made improvements to enhance your experience and keep things running smoothly:

– Added liveness detection to face recognition for safer and more reliable verification during check-in.
– Resolved issues with repeated location alerts and improved precise location notifications on Android.
– Upgraded iOS runtime and added better monitoring to increase stability and performance. 2.18.0 May 7 This release brings important fixes to improve overall stability and user experience.

- Fixed issues with video calls not connecting properly on iOS
- Improved location accuracy for key features
- Resolved problems with call recovery and incorrect error messages 2.17.1 Apr 16 1. Access and review your video call history with improved organization
2. Join scheduled video calls directly from the app
3. Enhanced location tracking with better accuracy and real-time performance
4. General bug fixes and stability improvements for a smoother experience 2.17.0 Apr 1 This release introduces a new offline location tracking feature. The app can now capture and store the user's location even when there is no internet connection available.

Collected location data is securely saved on the device and will be automatically synchronized once the device reconnects to the internet.

This improvement ensures more reliable tracking and a smoother experience in areas with limited or unstable connectivity. 2.16.0 Mar 12 This release includes improvements and enhancements to the app’s location tracking service, along with several bug fixes and minor stability improvements to enhance overall app performance. 2.15.3 Mar 5 Introduced GPS metadata to strengthen location tracking

Improved alert functionality for better monitoring

Fixed known issues to enhance overall app stability 2.15.1 Feb 3 Minor bug fixes and stability improvements to ensure a smoother and more reliable experience. 2.13.4 Jan 22 Bug fixes and performance improvements

GPS bracelet battery percentage is now visible on the home screen for better monitoring 2.13.3 12/18/2025 Fixed issues causing location tracking interruptions in the background and after app updates.
Improved accuracy and reliability of location updates. 2.13.2 11/13/2025 This update introduces the Video Call feature in TouchPoint, enabling officers to initiate secure video calls with clients. Clients can now receive and join calls directly through the mobile application, providing a reliable and efficient way to enhance communication and support. 2.13.0 08/22/2025 Enhanced security for location tracking to better protect your data.
New safeguard: Now, you can stay logged in on only one device at a time.
(Switching devices will automatically log out the previous session)
General performance improvements and bug fixes for a smoother experience. 2.12.34 07/24/2025 Stability enhancements and minor improvements 2.12.33 05/26/2025 Location tracking use cases with other functionality. 2.12.32 03/13/2025 App auto update, device details with some other functionality. 2.12.31 02/18/2025 Bug Fixes and Enhancements. 2.12.30 01/30/2025 Bug fix for Location tracking. 2.12.29 01/16/2025 Enhancement in Check in feature. 2.12.28 12/19/2024 Implementation of Location Tracking. 2.12.27 12/03/2024 Resource feature implementation. 2.12.26 09/26/2024 EmReminder with signalR implementation. 2.12.23 07/31/2024